We make people businesses remarkable

We work beyond
surface issues to create
actionable, sustainable change.

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Our story

Stone & River has been working past surface issues to create actionable, sustainable change for over 15 years.

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Our approach

Our process is driven by deep collaboration, which is why we openly share it alongside our values.

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Who we’ve worked with

Mcdonalds
John Lewis
Prezzo
Costa
Mitchells & Butlers
Whitbread
White Stuff
Shell
Revolution
Menzies
Harvester
Greene King
Eat
Bristol Airport
Brewers Fayre
Beefeater
Bathstore
Birmingham Airport

You've added value above and beyond what we expected and I have thoroughly enjoyed the journey.

CEO, UK

Global fast food company

“A genuine pleasure to work with. The Stone & River team were able to guide our senior leaders along a journey that felt inclusive and responsive. It was a revelation, enabling us to drop past custom and practice and take the whole group collectively to a new paradigm. Stone & River’s role in this transformation cannot be overstated.”

CEO

Leading UK airport

I was very pleased with the final output from the team and we are progressing several workstreams out of this.

CEO

Leading UK bar group

Stone & River provided a truly tailored approach, flexing with our operational needs and challenges, partnering with our people, and influencing us where we needed it. We continue to reference their outputs in our strategic conversations and have already recommended them to others.

People Director

Leading UK airport

I can honestly say of all the of all the companies I have partnered with I've been most impressed with you guys - your approach to the work is so refreshingly tailored to the business, culture and people and you really do take the time to understand this properly.

Senior VP, HR

Global fast food company

You did a brilliant job getting my team to really understand the problems that need resolving and brought real pace to the situation.

Divisional Director

Major UK pub company

They took a highly collaborative approach, working with us as one team throughout, challenging us to think bigger every step of the way. We came out completely aligned as a group, better understanding our purpose, our customers and with a three year strategy in hand.

Head of Marketing

Leading food to go brand

View our case studies

Our people

We are a team of strategic thinkers, business builders and agitators, all driven by a simple belief: colleague and customer experience should be (so much) better.

Meet the team
Our people

Latest
Insights

Must-read insight and analysis from the team for senior executives and industry specialists within retail, leisure and travel.

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Stone & River interview with Rik Campbell, co-founder of Kricket Hospitality

Stone & River interview with Rik Campbell, co-founder of Kricket

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Our opinion in Retail Week: Online retailers must face up to inconvenient truths Retail

Our opinion in Retail Week: Online retailers must face up to inconvenient truths

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"I'm obsessed with the customer experience," says Chris Miller of the White Rabbit Fund Private Equity

"I'm obsessed with the customer experience," says Chris Miller of the White Rabbit Fund

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Brand authenticity: “Once you lose that magic it’s very hard to get it back,” says Lisa Boden Shah of Edition Capital Private Equity

Brand authenticity: “Once you lose that magic it’s very hard to get it back,” says Lisa Boden Shah of Edition Capital

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Four steps to refocus your business for growth Leisure

Four steps to refocus your business for growth

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